Shipping policy

Thank you for choosing VQplug! we're proud to supply the VQ community with high quality and affordable parts for all your performance, cosmetic, and maintenance needs!

 

We do our best to ship out your orders as quickly as possible, for most in-stock items, you can expect to receive your Tracking Email within 24 hours of when the order was placed! Your Order contents and tracking # will be included within the email, but your tracking # will only update AFTER Your order has left our facility. We cannot guarantee that your order will ship the day of your order placement, and for most in-stock items, we'll do our best to ship your order out within five (5) business days. Please note: processing time for certain parts may take up to 3 months for the item to be made, before it can ship out. On each product page, under the buy button, there is a estimated delivery date that shows when you can expect your item to be delivered. To avoid any delays, your items may ship separately at our discretion. Custom carbon fiber parts, carbon fiber skinning, custom headlights or tail lights, custom VQplug orders, Pre-Orders, or any orders requiring assembly from our certified builders may have additional wait times. To know if a product has additional wait times, it is very simple. On the bottom of the product page, if it says in red text: "This is a Special Order Item", it is subject to additional wait times, that you can still accurately view in the estimated delivery date section on each product page. For any questions, visit our contact page or email us at customerservice@vqplug.com and we'll respond to you as soon as possible!